We may collect and store information from:
• Order forms
• Account registrations
• Customer service requests

This information helps us:
• Track consulting issues
• Refer to previous orders
• Provide efficient customer service

Note: We do not store any sales information beyond what is necessary for order processing and customer support.

All information collected is for Factory Eyewear’s internal use only.
• We do not share or sell your personal information to any public or private entity.
• We do not purchase personal data from other sources.
• Your data is used solely to provide you with services and support.

You have the right to:
• Correct or update your personal information
• Request complete removal of your data

To do so, please contact us at:
Email: customerservice@factoryeyewear.com.my

Include details of your request so we can update or remove your information promptly.

We take reasonable precautions to protect your personal information. However, no method of transmission or storage over the internet is completely secure. By using our site, you acknowledge this limitation.

Our website may use cookies or analytics tools to improve functionality and enhance user experience.
• You may disable cookies in your browser settings if you prefer.
• Cookies do not collect sensitive payment information.

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.